“Hi, I’m looking for…”
Over 70% of Americans shop online regularly which is unsurprising when you look at the potential savings, free shipping and overall convenience of the experience. I shop online regularly. Chances are you do as well. Sometimes it’s difficult to find a particular ink you want or a certain size notebook that’s always sold out so we look online. Few days later and it’s at your doorstep!
But then it’s not exactly what you thought you wanted. It doesn’t look quite as appealing as it did on your screen. You want to return it. Which is okay and quite simple now a days to return items but if you’re like me you end up either forgetting to return it or simply not having the time to pack it up and go to the post office (or if you’re really like me just too lazy).
That’s why shopping in person still has it’s pros. You get to see and touch everything before you buy. Really get a sense of the item. If you have any questions there’s someone there who can help. No waiting to hear back via email. And if you do end up buying something and change your mind the store is right there!
I don’t think one or the other is necessarily better, they are both important and useful, but I get why there’s strong camps for both.
Do you like to shop in person or online?